Services provided



During the workshop, Tom A., speaking on “Where Your $$ Goes,” mentioned a 9 page document. It is available on this site, but here are some highlights.

Cooperation With the Professional Community (CPC)

 Supervises and provides the following:

CPC Literature Discount Package Order Form and CPC-related service material

Coordinates the following:

AA exhibit at national conferences for professionals and refers local conference invitations to local committees

Publishes About AA bulletin for professionals

Every three years, hosts the Annual Day of Sharing with AI-Anon Family Group Headquarters and National Council on Alcoholism and Drug Dependence (NCADD)


 Supervises and provides the following:

Distributes the video “Carrying the Message Behind These Walls”

Coordinates the following:

Every other year, sends informational letter to wardens and correctional professionals in U.S./Canada

Responds to letters from inmates

Provides limited complimentary A.A literature to inmates, upon request

Provides AA information in response to inquiries from corrections professionals, and refers to local committees, whenever appropriate

Public Information (PI)

Coordinates the following:

Annual Anonymity Letter to Media

Triennial AA Membership Survey

Press Releases and Public Service Announcements for TV and Radio

Refers invitations for A.A informational presentations at schools/educational institutions to local committees

Refers invitations to local health/community fairs to local PI committees and provides limited quantities of AA literature for this purpose and upon request

Provides accurate and consistent information about AA in response to inquiries from media/researchers/students and refers to local committees whenever appropriate


Coordinates the following:

Recovery Conference-approved AA Literature

Bimonthly Box 4-5-9 publication for the Fellowship

AA literature display package for conventions/conference/roundups


Receives and acknowledges all contributions from AA groups and membersProvides self-support packets upon request and supervises service material such as group contribution envelopes and birthday envelopes

Responds to all inquiries pertaining to group contribution records, account balances, and AA finances where appropriate

Sets up and supervises annual budgets and in general maintain accurate financial records


Edits, designs and publishes all AA Conference-approved literature, video, audio and special needs items in three languages: English, Spanish and French

Creates catalogs and order forms

Maintains Inventory control.

Processes all literature orders

Maintains small in-house shipping department

Manages outsourced warehousing and shipping companies

Oversees translations/licensing of AA World Services copyrighted material

Research and development for new publications and new formats

Publishes the following:

Box 4-5-9

G.S.O. Quarterly Report

AA Directories and Lists of Domestic and International offices

AA Markings

About AA

Sharing Behind the Walls

Loners and International Members (LIM) newsletter


Gives office tours, upon request, to visitors

Provides visitor welcome packets

Provides informational packets containing some AA literature in response to general inquiries for general information about AA.

Sets up annual visit/tour for GSC delegate visitors and guests during Conference week

Sets up large group visits and provides welcome/presentation meeting with refreshments (Coffee, etc.)

Provides local AA office information to anyone looking for AA meetings; provides group contact information to AA members where no local office exists for Twelfth-step purposes and when appropriate

Arranges Board meetings, housing and meal forms, mailings for the quarterly meetings, minutes, dashboard, etc.

Handles reprint requests for AA copyrighted material


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